California Consumer Privacy Act (CCPA) Reporting

Rights of Individual Requests Metrics Reporting Period: 

Time Period: January 1, 2022 to December 31, 2022

Data reflects all requests that WP Help Scout (“Company”)* received over the reporting period and the response provided. The metrics above reflect only requests from California residents. Company does not sell personal information.

AVERAGE NUMBER OF DAYS TO RESPOND

Company responded to requests within an average of 0 days from the date when the requests were received.

REQUESTS RECEIVED

Company received a total of 0 CCPA rights of an individual’s requests, of which, 0 were requests to know/access, 0 requests to delete and 0 requests to both know/access and delete.

REQUESTS COMPLIED

Company complied with a total of 0 requests, which included 0 requests to know/access, 0 requests to delete and 0 requests to both know/access and delete.

REQUESTS DENIED*

Company denied a total of 0 requests, which included 0 requests to know/access, 0 requests to delete and 0 requests to both know/access and delete.

*Company responds to all requests including any denied request. The CCPA requests were only denied in cases in which a consumer’s identity could not be verified or in which the personal information requested is exempt from right to know/access or delete under the CCPA.