tree with moss growing on it

Help Scout is 10 Years Old


10 years ago Help Scout started to change how we do support.

We love Help Scout and are lucky to be the premier platform to connect WordPress and Help Scout. We are thrilled to celebrate the wonderful platform that we all use to support our users.

Help Scout plants a tree for each customer and they have planted over 4,800 trees. They also have had over 550 million customer conversations on their platform.

The Nature Conservancy is a great land manager and even the land trust manager for Disney’s 11,500 acre Wilderness Preserve in Florida.

Why trees?

Help Scout is a Certified B Corporation (just like WordPress Central) where one of the goals of the business is to support the public good. They selected to plant trees via The Nature Conservancy.

10th Anniversary Overview

How did we even survive without Help Scout? It has become the leading tool for our users to find the answers and get support that they need.

We have been working to make WP Help Scout the plugin to keep your users on your site while also getting the help that they need.

The fact they have grown to over 550 Million interactions is crazy.

WP Help Scout History

While not the largest plugin in the WordPress plugin repo we take the responsibility we have to help you serve your clients seriously.

Do you have a idea on how to improve our plugin? Please log a issue on our GitHub.

Tell us your story.

Want to help celebrate ten years of Help Scout?  To have a tree planted by Help Scout and a second tree planed by us follow the directions below.

 Post on Twitter, Facebook or LinkedIn your WP & Help Scout story with the hashtags #HelpScout10 & #WPHelpScout